Urbanears Reviews

Urbanears.com is a Scandinavian collective that produces headphones along with headphone accessories. The collective was founded with the goal of making headphones and audio products. The design of all Urbanears headphones and speakers echoes with Scandinavian influence. The focus of the brand is on technology that allows users to enjoy music as it should sound, without compromising on style or simplicity.

Some of the main products include:

• Urbanears Stadion headphones
• Zinken: A pair of headphones released in July 2012, aimed at professional DJs and amateurs alike and made to work in various environments. The headphones come with a Urbanears TurnCable, which is a reversible cable with rugged Kevlar inside, featuring a coiled section to allow more freedom of movement and a 6.3mm plug to be used with a mixer and a 3.5mm for use with a regular mobile device.
• Plattan: A pair of classical headphones released in 2009. They received positive remarks regarding generally good sound quality for the price, with somewhat subpar highs, being good-looking and having good build quality.
• Plattan ADV: Released on 18 November 2014 as a pumped up upgrade to the pair of classics, featuring a washable headband, an interchangeable cable and an improved hinge to adjust to the listener's ears providing a soft and comfortable fit.
• Slussen: An adapter released on 1 February 2013 designed for use with the Slussen iOS app for mobile DJing, functioning as a splitter allowing two separate output streams to be passed out through a single headphone jack.
• Plattan 2: Released on 14 December 2016. Plattan 2 is the updated version of the original Plattans, designed to solve the build problems encountered on the original model. They have a fabric cord, built-in mic/remote, and a two way audio input.

Urbanears.com offers a 30 day return policy to all customers. When exercising the right of withdrawal, the customer is responsible for the return shipping. The cost of the item will be reimbursed from them. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts card details in a secure host environment. Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means they hold to the highest industry standards for data protection and network security, and card data is safe with them. Urbanears.com also offers carbon neutral shipping. Their goal is to become circular and climate neutral by 2030. They also offer spare parts to keep your Urbanears longer. You can refurbish your old favorites with new parts. They also offer a 10% off on your first order. You will receive a voucher in your email when you subscribe.

Pros of Urbanears:

• Good Sound Quality: Urbanears products are known for their good sound quality across their range of products.
• Stylish Design: Urbanears products are recognized for their sleek aesthetics.
• Exceptional Battery Life: Some models, like the Plattan 2 Bluetooth, offer up to 30 hours of battery life.
• Well-Designed Controls: The Plattan 2 Bluetooth features well-designed controls, including a control joystick.
• Comfortable: Urbanears headphones are generally comfortable, especially considering their lightweight build.

Cons of Urbanears:

• Wireless Performance Issues: Some models, like the Plattan 2 Bluetooth, experience spotty wireless connectivity, particularly in busy areas.
• Limited Sound Detail: The sound quality can sometimes lack detail, especially in complex mixes.
• Cramped Soundstage: The soundstage can be a bit constricted, although this is somewhat forgivable at the price point.
• Customer Service Issues: Some customers have reported poor customer service, including long wait times for responses and issues with warranty claims.
• Quality Variability: There have been instances where products have broken quickly, and warranty claims have been denied.